Services

Services beyond the product

Drawing review, OEM, global sourcing, sampling, QC inspection and logistics. Scoped in writing before you commit.

What each service includes

Outputs, turnaround and who performs the work.

We state plainly what each service produces, how long it takes, and where the limit of our responsibility sits. Anything quoted for a service is stated before you commit.

How charging works The quotation identifies the services included with the product order and any separately priced work. Discuss drawing review, custom development, inspections and freight as specific scope items.
ServiceTurnaround
Design & DrawingReview timing depends on drawing completeness, the number of room or component types and the approval stages.
OEM & ODMDevelopment and production timing is agreed after the product, artwork, quantity and sample requirements are reviewed.
Global SourcingThe search period depends on the category, specification, sample needs and access to suitable suppliers.
Sampling & DevelopmentSample availability and dispatch timing depend on the selected product. Custom development is scheduled after the reference and scope are reviewed.
QC InspectionInspection is scheduled around production readiness and the agreed shipping plan.
Packaging & LogisticsBooking, document and dispatch dates depend on production readiness, the carrier and the agreed shipping terms.
Working sequence

Where each service sits in the project.

01

Enquiry & scope

Share product selections, quantities, drawings and the destination. Identify the information still needed for a quotation.

02

Samples & drawings

Review the selected material or product sample and any component drawings included in the offer. Record revisions and approval references.

03

Quotation & schedule

Confirm the item list, prices, exclusions, payment terms and proposed production schedule before placing the order.

04

Production coordination

Use the approved order documents to coordinate the selected items and discuss any changes affecting the specification or schedule.

05

Inspection & release

Complete the agreed checks and review any open findings before the goods are released for the planned shipment.

06

Dispatch & follow-up

Confirm packing identification and shipping documents. Retain the order reference for questions about receipt, care or replacement parts.

Start a conversation

Tell us what the project needs. We will tell you what is achievable.

Include the product references, quantities, finish requirements and destination. If you have drawings or schedules, identify the current revision and any unresolved details.

Free samples

Samples are free. Product availability, sample format and delivery arrangements are confirmed with your request.

One supplier

Discuss the selected categories together, with inspection and shipping arrangements defined for the order.